Not sure what is wrong?
Free 15-minute first check. We inspect the bike and explain the next step before you approve paid work.
Book the free check →Authorised NCM service centre · Indooroopilly
NCM e-bike service and repairs in Brisbane
Bring your NCM to a workshop that knows the bikes. We service the mechanical bike, diagnose compatible battery, wiring and rear-hub system faults, and help source genuine NCM replacement parts.
Choose the right starting point
Do not pay for more workshop time than you need
Select the symptom that best matches your NCM. If you are unsure, start free and let the workshop point you to the right job.
No power, charging fault or error code?
$25 battery and motor check. We assess battery health, wiring and the rear-hub electrical system.
Book electrical diagnosis →Due for complete maintenance?
$125 e-bike service. Mechanical service plus battery health, wiring and electrical checks and a detailed motor clean.
Book complete service →NCM workshop capability
Mechanical and electrical support in one visit
An e-bike fault can come from the bicycle, battery, wiring, display, controller or motor system. We start with evidence instead of guessing and confirm any parts or additional work before proceeding.
- NCM Prague, Moscow, Milano, Paris, T3s and other NCM models assessed
- Brakes, gears, tyres, chains, wheels and safety checks
- Battery health, visible wiring and connection diagnosis
- Display error-code and rear-hub system assessment
- Genuine NCM replacement-parts support where available
- No additional work without your approval
Help us diagnose it faster
Bring the bike and the clues
Bring the complete system
Bring the whole bike, fitted battery, battery keys and charger when the fault involves power, charging, range or intermittent assistance.
Record the exact symptom
Photograph the display error, note when the fault appears, and tell us whether power cuts out under load, over bumps or at a particular battery level.
Bring purchase details for warranty
If the bike may have a warranty fault, bring proof of purchase where available. We assess the issue and explain the appropriate warranty or repair path.
Own an NCM—or choosing one?
Sales, test rides and servicing stay connected
Compare road-legal NCM models, test ride before buying and return to the same Indooroopilly workshop for setup, maintenance and support.
Before you book
NCM servicing questions
Current workshop information reviewed 16 October 2026.
Do you service NCM e-bikes bought somewhere else?
Yes. We can assess NCM e-bikes bought elsewhere. Bring the complete bike, battery and keys; include the model, symptoms and any display error code when booking.
How much does an NCM e-bike service cost?
Start with a free 15-minute check if you are unsure. A battery and motor diagnosis is $25, and our complete e-bike service is $125. Replacement parts or additional repairs are explained and priced before work proceeds.
Can you diagnose a bike that will not switch on or shows an error code?
Yes. Book the $25 battery and motor check and include the exact error code or symptom. We assess battery health, wiring and the rear-hub electrical system before recommending parts or additional work.
Can you help with an NCM warranty problem?
If the bike was bought from us, contact the workshop first so we can assess the fault and the correct warranty path. Bring proof of purchase when available. Coverage depends on the product, fault and applicable manufacturer terms and Australian Consumer Law. See Leon Cycle Australia’s published NCM warranty terms.
Can you repair an NCM battery?
We diagnose the bike and battery before promising a repair. Depending on the fault, we may complete the work, source a suitable genuine NCM replacement part or recommend specialist sealed-battery work. Do not open or charge a swollen, leaking, unusually hot or damaged battery; see our battery diagnosis and safety guide.
Where is the NCM service workshop?
5/8 Lambert Road, Indooroopilly QLD 4068, about one minute on foot from Indooroopilly Station. We are open Monday to Friday 10am–4pm and Saturday 10am–2pm, excluding Queensland public holidays.
Book online
Reserve your NCM workshop check
Choose a half-hour drop-off time and tell us the model, symptom and any display error code. Start with the free check when you do not yet know which service is right.
Indooroopilly workshop
5/8 Lambert Road
Indooroopilly QLD 4068
One minute from Indooroopilly Station.
Mon–Fri 10am–4pm
Sat 10am–2pm
Closed Sundays and Queensland public holidays.